Monday, March 2, 2009

5 Time Management Tips

1- Use the 4 D's of email inbox management.
(a) Delete
(b) Delegate
(c) Do Now, if it only needs 2minutes spent on a reply.
(d) Do later and flick off to a 'Later file' for coming back to when priorities have been resolved.

2 - Turn off your mobile voicemail and divert to a paging service for the following reasons.
(a) if its important they'll leave a message and if its not they wont.
(b) the instant text message from the operator saves having to call voicemail back.
(c) the text message comes with a reply phone number and saves fossicking for a pen while checking voicemail on the hop.
(d) the operator and can ask preset questions from certain categories of callers
(e) the operator can give preset information to certain categories of callers.

3 - Consider spending a minimum of 4hrs a week mentoring staff, as you'll be amazed at the time you'll save by delegating more and more than you ever imagined possible.

4- Train staff to write emails which only need a yes/no from you. If a challenge arises, they should ideally come up with at least 2 options requiring you to simply pick one.

5- Listen to audio education on the way into work and return calls on the way home. As Brian Tracy says, "When you are at work, WORK."